Core Ticketing

Strong and flexible set of ticketing capabilities to meet your needs.

                  
                  Manage
                
                  Flexible inventory and pricing control with simple order management
                
                  Sell
                
                  Event branded, mobile friendly, and feature packed shopping cart
                
                  Report
                
                  Comprehensive suite of sales, customer, and finance reporting toolkits

Access Control

Multi-level access control for mobile, barcodes, and RFID that enables attendee data acquisition and fraud mitigation.

                  
                  Secure
                
                  Eliminate ticket fraud and create secure access points throughout the site
                
                  Accelerate
                
                  Manage traffic flow with speedy, self-service scanning for entry and exit

                  Collect
                
                  Learn exactly who attends the event, not just who bought the ticket

Albuquerque International Balloon Fiesta

Client Services

Our client services team works as an extension of your team to maximize the platform capabilities.

                  
                  Implement
                
                  Full-service event building and system configuration
                
                  Support
                
                  Technical guidance, 24/7 availability, and quick resolution
                
                  Consult
                
                  Best practices and translating your needs into solutions

On-site Support

On-site and in the trenches, our team will make sure the “LIVE” aspect of your event works flawlessly.

                  
                  Install
                
                    Configure, setup, and test all ticketing hardware
                
                  Train
                
                  Expert-led training to boost your local staff’s confidence and knowledge
                
                  Monitor
                
                  Monitor and support all ticketing locations and staff throughout the event

Fulfillment

Our in-house fulfillment facility handles all credential packaging, inventory management, and shipping logistics.

                  
                  Manage
                
                  Full service coordination of your shipping project, including logistics and vendor management.

                  Protect
                
                  Safe, secure management, storage, and delivery of your inventory.

                  Flexible
                
                  Custom packaging, presentation, & inserts shipped with variable delivery services.

Customer Service

We have a passion for delivering customer experiences that leave lasting impressions and build loyalty for your event.

                  
                  Help
                
                  Process orders via the phone, answer event-related and ticket purchase questions

                  Multi-Channel
                
                  Branded IVR phone greetings, email, and FAQs for guest’s convenience

                  Message
                
                  Send important ticket and event updates to your ticket buyers

Data & Analytics

Complete visibility into all aspects of the event - template and ad hoc reporting - including inventory, sales, customer data, attendance data, revenue and more.

                  
                  Monitor
                
                  Easily keep tabs on ticket counts, revenue, and other sales trends.
                
                  Customize
                
                  Segment and join different data elements to unlock more insights and actions
                
                  Learn
                
                  Post-event analysis and insight increase event performance year after year